Food & Beverage Shift Leader

COMMITMENT to the PASSIONATE PURSUIT OF PERFECTION :

Every team member is expected to strive for the 'Passionate Pursuit of Perfection' to ensure that the hotel guest's comfort and satisfaction is catered for in a friendly, helpful, efficient and personalised manner.

SCOPE OF WORK :

In addition to providing excellent service, the F&B Shift Leader supports the management team by supervising day-to-day operations during assigned shifts, ensuring high standards are met, and leading the team in delivering exceptional guest experiences.

MAIN DUTIES AND RESPONSIBILITIES :

• Leadership & Supervision
• Lead and supervise the F&B team during shifts, ensuring tasks are completed to Trigon Hotel Group standards.
• Delegate responsibilities and provide clear instructions to team members.
• Support new team members through training, coaching, and ongoing guidance.
• Monitor team performance, provide feedback, and escalate issues to management when needed.
• Act as the point of contact in the absence of the F&B Supervisor or Manager.

Operations & Service

Guest Experience

Health & Safety

General

BENEFITS