Public Area Attendant

Position : Public Area Attendant Reports To : Accommodation Manager / Assistant Manager Department : Accommodation PRIMARY PURPOSE To ensure the cleanliness of all public areas of the hotel as a part of the Accommodation team.

Anticipating guests needs and ensuring that service is provided to the level they require and exceeding their expectations.

DUTIES / RESPONSIBILITIES To provide a high standard of cleanliness in all public areas of the hotel Sweep, mop, vacuum, and polish floors in public areas, Dust and polish furniture, fixtures, and other surfaces Maintaining the cleanliness of restrooms ,bars ,meeting conference rooms Cleaning lobby ,elevators ,gym Delivering miscellaneous goods and supplies to guest bedrooms Maintaining cleanliness of the guest corridors Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.

Undertaking regular deep tasks.

Managing guest requests in timely and efficient way.

Reports any maintenance issues to Department Manager.

Change and replenish bed linen, towels and guest amenities in line with company guidelines.

Dispose of waste accordingly.

Knowledge of Portmarnock Policies.

Always take responsibility for ensuring a positive guest experience.

Responsible for following the standard operating procedures.

OTHER RESPONSIBILITIES Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.

Attend departmental meetings.

Attend Portmarnock Resort & Jameson Golf Links Training.

Maintain a professional image at all times.

Adhere to grooming and appearance standards consistently.

Manage your time effectively and efficiently.

PERSONNEL SPECIFICATION Previous accommodation experience is ideal.

Should have good verbal English.

Should have excellent communication skills.

Flexibility to work longer hours as per business demands.

Be courteous, professional and provide efficient service.

Skills : cleaning stocking dusting hoovering Benefits : Parking perks meals on duty accommodation offers sunday premium