Operations Support Manager

Securitas Security Services are looking to recruit an Operations Support Manager for one of our Blue-Chip clients. This is a full-time position and Dublin based.

About our team

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you'll work alongside a group of professionals that are committed to excellence and innovation.

About the role

The Operations Support Manager (OSM) works closely with executive-level client stakeholders. It is a high-visibility role responsible for business management, regional end-to-end project management, data analysis, and communication of results to senior leaders. The OSM plays a critical role in driving continuous improvement initiatives, and ensuring the smooth execution of operational processes in a matrixed environment. Acting as a liaison between internal teams and the client, this role supports the development and implementation of security programs, drives strategic initiatives, and ensures accountability for key deliverables across the region.

What you'll do

In this role, you'll manage ongoing security projects, ensuring alignment with enterprise goals. You'll gather and analyze data related to significant security events, generate reports, and present insights to regional and global leadership. You'll also coordinate with stakeholders, manage executive-level requests, develop procedural documentation, and facilitate both client and internal meetings. Your responsibilities will include supporting new site security launches, identifying process improvements, and presenting findings to large audiences. You'll be a key contributor to the organization's success by ensuring operational readiness, reporting accuracy, and clear communication across all levels of engagement.

What you need to apply

We are looking for a seasoned professional with a bachelor's degree and at least 5+ years of relevant experience, or an equivalent combination. Security experience is preferable but not essential. Since you will be communicating with senior leaders, it's critical that you have strong verbal and written communication skills and are comfortable in front of large audiences.

You'll need to be self-motivated and be able to work under pressure in a fast-paced environment. You should bring exceptional organizational and time management skills, with the ability to juggle multiple priorities seamlessly. A proactive, solution-oriented mindset is key to thriving in this role.

You'll need to excel at prioritizing tasks effectively and anticipate the needs of the team to stay ahead of the curve. You will need exceptional presentation skills, and a proactive, adaptable mindset in a fast-paced, matrixed environment. In this role, you'll need to be proficient in Microsoft Office applications - including SharePoint, PowerPoint, Excel and PowerBI.

On occasion, you may be asked to travel across the region, so a passion for travel (and a valid passport) is essential. This role will also have to work nights and weekends to support high priority events.

Benefits :

We offer more than just a job - we offer the chance to be part of a supportive, collaborative team where your growth and contributions truly matter. In this role, you'll thrive in a fast-paced, dynamic environment while working on a prestigious multinational client account, giving you firsthand exposure to global operations and cross-regional collaboration. Beyond day-to-day, you'll enjoy opportunities to travel both locally and internationally. We're committed to employee development, with access to continuous learning, training programs, and career growth pathways designed to help you succeed and advance. We believe great work deserves great rewards-and we're committed to staying competitive.

• Substantial Maternity Leave top up payment
• 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas.
• Employer Contribution Pension Scheme from the day you join the Company
• Progression, training and development opportunities
• Christmas Savings Scheme
• Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.)
• Internal recognition schemes
• Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)
• Employee Refer a friend incentives
• Life Assurance equal to one year's basic pay as per Employment Regulation Order (ERO)
• Sick Pay Scheme
• SIPTU Representation Rights

The extra stuff

All applicants must have a valid passport or have the ability to obtain one. Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice. You must be flexible and able to work evening and weekend hours when required, such as during an emergency or high priority event. Must be willing to go through the company's five-year pre-employment check and criminal background screening checks

Securitas is an equal opportunities Employer

Securitas PSA Licence : 00352

Website :   https : / / www.securitas.ie /

Available jobs :   https : / / www.securitas.ie / careers / available-jobs /

Benefits at Securitas :   https : / / www.securitas.ie / careers / benefits-at-securitas /

Securitas Integrity Line :   https : / / www.securitas.ie / sustainability / securitas-integrity-line /