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Customer Care Telesales €40k D24
Executive EdgeDublin, Leinster, Republic of Ireland30+ days ago
Job description??Are you passionate about delivering top-tier customer service? Are you looking to join a dynamic, fast-paced team where your voice makes an impact? If so, were looking for an enthusiastic and customer-focused professional to join our clients growing Telesales Team. As a member of the team, you'll play a key role in delivering exceptional service, strengthening relationships and driving business growth through proactive engagement and support. This role is a 12 month contract initially. Based in Citywest Business Park in Tallaght, Dublin 24, our client offers salary of €38 - €40k, plus completion bonus, 25 days holidays and 3 days working from home (including Fridays). ? What Youll Do ?? Build Strong Relationships : Understand customer needs and deliver service excellence to support long-term partnerships. ?? Support Sales Growth : Work closely with field Sales Representatives to resolve customer issues and help identify growth opportunities. ?? Contribute to Key Initiatives : Take part in brand campaigns, upselling / cross-selling activities, and strategic engagement programs. ?? Manage Orders : Accurately process orders using SIEBEL and SAP, maintaining efficiency and precision. ?? Handle Customer Queries : Respond promptly to inquiries by phone, email, and fax about account setups, deliveries, documentation, and more. ?? Initiate Credit Notes : Process credits for undelivered stock and help resolve related issues. ?? Collaborate & Contribute : Own assigned tasks and assist team members to achieve shared goals, under the guidance of the Customer Services Manager. ?? What Youll Bring Strong sales ability ? A Leaving Certificate or equivalent (essential) ?? 2+ years of experience in a customer service or telesales environment ?? Excellent PC skills (particularly MS Office); experience with SAP and Siebel is a strong advantage ??? Strong verbal and written communication skills ? A customer-first mindset, attention to detail, and team spirit ?? Ready to Apply? If you're a dynamic sales person with fabulous customer service skills looking for your next opportunity in a people-driven, fast-moving environment we'd love to hear from you! or 9121894 Skills : SAP or Siebel Selling ability customer focused Benefits : 25 holidays 10% completion bonus WFH
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Customer Care • Dublin, Leinster, Republic of Ireland
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