Service Technician (S2)

JOB PURPOSE

As a Sandvik Service Technician based at our Portlaoise workshops, you will play a critical role in supporting the maintenance, repair and optimization of Sandvik underground and surface mining equipment across Ireland.

Your primary responsibility will be to ensure that our customers' machinery operates at peak performance by conducting diagnostics, performing scheduled servicing and executing mechanical and electrical repairs.

Working closely with the local service team & our customers and adhering to Sandvik's high standards of safety and quality, you will contribute to minimizing downtime and enhancing operational efficiency for our customer base.

This role demands a proactive approach to problem-solving, strong technical expertise, team work, positive / collaborate attitude and a commitment to delivering exceptional customer service in a dynamic and demanding environment.

MAIN RESPONSIBILITIES

Maintenance and Servicing Equipment.

Plan for correct tools and parts required to perform tasks, according to all work procedures.

Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.

Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.

Identify components, understand basic functionality, and conduct maintenance and repair work accordingly.

This includes the provision of preventive and cost-efficient repairs.

Support the customer's product / equipment / processes by suggesting possible improvements.

(According to sales area requirements.)

Uses knowledge and experience to solve standard problems for customers.

Understands system functionality and interactions of hydraulics / mechanics / electrics / automation / pneumatics / materials.

Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and / or repairs completed.

Obtain customer authorization to invoice.

Occasionally collect technical feedback in Sales Area (inputted into Database).

Assign simple tasks to junior staff and guide them in their completion.

Coach customer technicians on basic servicing and maintenance principles.

Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.

Other ad hoc duties as requested by management.

Experience

We are seeking a skilled and experienced professional with a strong background in heavy plant machinery, hydraulic systems, and electrical diagnostics.

The ideal candidate will have :

Minimum 3–5 years' hands-on experience

working with heavy construction or agricultural machinery (e.g., excavators, loaders, telehandlers, etc.).

Proven expertise in

hydraulic system maintenance and fault finding

, including pumps, valves, cylinders, and hoses.

Solid understanding of

electrical systems

, including wiring, sensors, control units, and CAN bus diagnostics.

Experience using

diagnostic tools and software

to troubleshoot and repair faults efficiently.

Familiarity with

preventive maintenance schedules

and service documentation.

Ability to read and interpret

technical manuals, schematics, and engineering drawings

Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Education, Licenses & Certificates

You are educated to degree level or equivalent.

Ability to take on and manage tasks and topics with a focus on developing the business and improving current practices and procedures within the operations.

A full clean driving licence as travel may be required from time to time and willingness to travel to customer sites when required.

What we offer : 22 days annual leave

4 Company Days

Defined Contribution Pension

VHI Health Insurance

Life & Disability Insurance

Health & Wellbeing Initiatives –gym membership, wellbeing seminars, bike to work scheme, etc

Reporting

to : Service Operations Manager – UK & Ireland

Diversity, Inclusion & Sustainability

Sandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment; wherever in the world we operate.

Our high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate.

These core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today.

We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working lives and help each other's growth and career development.

Equality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.

Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, service and technical solutions for the mining and construction industries.

Application areas include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.

In 2021, sales were approximately 41 billion SEK with about 15,500 employees within continuing operations.

A glimpse of our culture

At Sandvik, we're tech driven, innovative and entrepreneurial!

For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential.

So, we invest in supporting each other, learning together and celebrating our differences.

We also give you the freedom to find that perfect mix between work, family life and interests.

Visit our stories hub , LinkedIn Opens in new window or Facebook Opens in new window to get to know us further.

Prior to this recruitment, we have already decided which advertising channels and marketing campaigns we wish to utilise, and we respectfully decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.

The closing date for applications is 26th September 2025

Applicants must be eligible to work in the EU or hold a valid permit to work in the EU

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