Front Office Manager

Elevate Your Career with an Exclusive Opportunity at the Sheraton Athlone Hotel

Are you an accomplished hospitality professional with a strong background in international hotel chains such as Marriott?

If so, we have an exceptional opportunity for you to lead our Front Office team as

Front Office Manager

at the

Sheraton Athlone Hotel

As the Front Office Manager, you will report directly to the General Manager and play an integral role in leading and inspiring a dedicated team to consistently deliver a warm, efficient, and memorable guest experience.

Your Key Responsibilities :

Oversee the planning, operations, and training of the Front Desk, ensuring adherence to SOPs and brand standards.

Implement and manage Marriott brand initiatives within the Front Office team.

Optimize guest satisfaction through effective arrival, departure, and reservations procedures.

Promote hotel facilities, local activities, and upsell opportunities to enhance the guest experience.

Attend and contribute to Head of Department meetings and morning stand-ups.

Collaborate with Accommodation to ensure timely room availability and allocation.

Manage recruitment, training, and development of new team members.

Maintain organization and efficiency in all administrative and filing processes.

Qualifications and Experience :

Proven experience at least 1 year at Assistant Front Office Manager level within a similar-sized property.

Proficiency in Front Office Systems, preferably Opera.

Exceptional communication and interpersonal skills in English.

Impeccable organizational abilities.

Why Join Our Team at Sheraton Athlone Hotel?

Benefit from complimentary use of our Leisure Club and discounted rates at our Spa.

Enjoy free car parking, meals provided during shifts, and hotel discounts within the Hodson Bay Group and Marriott Explore Rate Discounts across 9,300+ properties in 144 countries.

Be recognized and rewarded through our motivational initiatives such as Employee of the Month.

Participate in our active Sports & Social Club, fostering a positive team spirit and enjoyable working environment.

As a member of the Hodson Bay Group which was recently certified as a Great Place To Work, the Sheraton Athlone Hotel is committed to providing ample development opportunities for driven and efficient employees.

We prioritize fostering a people-centric culture where mutual respect and trust create a thriving work atmosphere.

Seize this rare opportunity to lead a luxury Front Office team in a world-class international brand.

Apply now to embark on a fulfilling journey with the Sheraton Athlone Hotel.

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