Commercial Sales Agent

About the role :

Flogas is seeking a highly motivated and results-driven Sales Agent to join our Commercial Sales team. This role will play a key part in expanding our commercial customer base across the Republic of Ireland through a targeted programme of multi-channel sales and customer retention initiatives.

We're looking for someone who thrives on building strong customer relationships, has a proven track record in sales and business development, and is passionate about delivering exceptional service. If you're enthusiastic, ambitious, and eager to elevate your sales career in a fast-paced, customer-focused environment, we'd love to hear from you.

Key responsibilities

• Proactively engage in outbound sales and retention calls to commercial customers, building strong relationships and ensuring continued customer satisfaction.
• Renegotiate and renew customer contracts through digital platforms and phone conversations, ensuring competitive pricing and tailored solutions to meet customer needs.
• Implement strategies to minimise customer churn by effectively communicating the value of our diverse product range, addressing customer concerns, and offering tailored retention incentives.
• Handle inbound customer sales and renewal inquiries with a consultative approach, providing expert advice on products, services, and pricing to maximise conversion rates.
• Identify and capitalise on cross-selling opportunities, educating customers on additional products and services that can enhance their experience and drive revenue growth.
• Proactively re-engage with lost customer accounts, leveraging insights to understand past challenges and offering compelling solutions to win back business.
• Champion our 'Customer First' culture by delivering a professional, knowledgeable, and customer-focused approach in all interactions.
• Support additional sales initiatives across the company, including participation in events and promotional campaigns to drive brand awareness and generate new business opportunities.

Candidate Profile :

The ideal candidate for this role will possess 1-2 years of experience in a similar position within the energy, telecoms, or financial services sectors, with a strong emphasis on outbound phone-based sales. A third-level education is preferred. The successful candidate must be driven, ambitious, and eager to make a positive impact through their work. They should have strong IT skills, particularly in Microsoft Excel, and a solid understanding of digital sales and social selling. Excellent communication skills, a strong customer focus, and exceptional negotiation skills are essential. Additionally, the candidate should exhibit a proactive, self-motivated work ethic, ensuring they can thrive in a dynamic and fast-paced environment.

About Flogas :

Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic.

Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series.

As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard.

Why work with us?

Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard.

Benefits :

Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.