Care Co-ordinator

About the Role

It is the responsibility of the Coordinator to assist and work closely with the designated Client Care Manager to monitor and build on an area within the company.

The Coordinator will support the Client Care Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company's Quality Assurance Policy.

To assist the Client Care Manager in liaising with Care Managers, HSE, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service. Liaise with Care Assistants on daily queries.

Working Hours : Monday - Friday 8.30am - 5.00pm or 9.00am - 5.30pm

What we offer :

• Competitive annual salary
• €200 Sign On Bonus
• 20 days holiday plus bank holidays
• Opportunities for continual healthcare training & development
• A lucrative refer a friend scheme - €200 per referral

The Care Co-ordinator is responsible for a variety of activities that can include :

The post holder may be required to undertake such other duties as may be required to meet the needs and responsibility of the Company.

Ideal Candidate :

1.      Effective leadership and management in growing business hours

2.      Efficient use of IT systems

3.      High level of customer service to calmly deescalate complaints and concerns.

4.      Successful relationship building and representing a business externally.

5.      Successful business development.

6.      A sense of commercial acumen and ambition.

7.      Effective risk management.

8.      Energy and resilience.

9.      People management skills

10.   Strong organizational, communication and negotiation skills

11.   Have an open approach to problem solving

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