Front Of House Manager

Career Vision Recruiters are actively recruiting the role of Front of House Manager for our client located in the heart of Dublin City.

We are looking for a fun, bubbly and highly organised leader who juggle multiple priorities while keeping the guests smiling.

You will be the face of the property, ensuring smooth day-to-day operations and supporting the team to deliver exceptional service.

Reporting into the General Manager / Operations Manager, your overall responsibility will be the successful running of the Front Office Department ensuring that our guests have everything they need for a memorable stay with us as well as supporting the Reception Host Team and Security Teams in their roles by providing coaching, training and leadership skills.

You will also work alongside different heads of department within the property.

Some of your key responsibilities are : Overall responsibility for successful operation of the Lobby and Reception Oversee all front office operations including guest check-in and check-out, reservations, timeline management, and guest queries Lead and inspire the Front of House team Work closely with Revenue Management to ensure room and bed allocation optimisation Manage the front office Budget, monitor occupancy, revenue and front office KPIs.

Have a proactive approach to selling, upselling and interacting with guests Maintain high standards of service, organisation and presentation Drive ancillary sales in your department, travel shop items, tour tickets, café sales etc.

think outside the box Ensure compliance with health, safety and security regulations.

Engage in continuous feedback with your team, conduct shift briefings, weekly team meetings, monthly manager meetings.

Requirements : Minimum 2 years experience in Front Office leadership role Proven Track record in Revenue Management and commercial acumen Strong Knowledge of Dublins hospitality market and competitor landscape Proficiency with hotel PMS (previous MEWS experience a big plus), channel managers and revenue management systems Excellence in guest service and complaint resolution Proven experience in running a Front Office team A natural people person who loves making others feel welcome To learn more, please submit your updated CV to Karen's attention through the link provided.

Skills : Hospitality Industry Front Office Guest Care Benefits : Pension Contribution Career Development