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Counter Associate "The Ordinary" Brown Thomas - DUNDRUM

Counter Associate "The Ordinary" Brown Thomas - DUNDRUM

DeciemDublin, IE
17 days ago
Job description

We are looking for a flexible customer service-oriented Counter Associate to join our " extraOrdinary" team in Brown Thomas - Dundrum to deliver memorable experiences to our customers

Experience in the Retail, Department Stores , and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.

  • This is a 16 -hour-a-week position on a part-time basis (2 Days).
  • This is a permanent contract

WHAT YOU’D BE DOING IN THIS ROLE

  • Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service
  • Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
  • Ensure standards for quality, customer service, and health and safety are met
  • Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
  • Manage customer feedback and queries
  • Assist in maintaining counter standards of cleanliness and organization
  • Be aware of and assist in maintaining DECIEM’s merchandising concepts
  • Ensure tidiness standards are always respected and maintained
  • Conduct products refunds and address customer issues in a positive manner
  • Responsible for building meaningful relationships with department managers and clients. High standard communication.
  • SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

  • Comfortable in engaging customers and applying products to the customer while providing consultations
  • Ability to multi-task, while providing professional and outstanding customer service
  • Desire to spread brand awareness
  • Effective time management and communication skills.
  • WHAT YOU’LL BE GAINING BY JOINING OUR TEAM

    There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no particular order…

  • Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
  • Access to LinkedIn Learning membership to help you keep growing and learning.
  • First dibs on new products.
  • A generous discount on DECIEM products for you, your family, and your friends.
  • Create a job alert for this search

    Counter The Ordinary • Dublin, IE

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