We are looking for a flexible customer service-oriented Counter Associate to join our " extraOrdinary" team in Brown Thomas - Dundrum to deliver memorable experiences to our customers
Experience in the Retail, Department Stores , and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
- This is a 16 -hour-a-week position on a part-time basis (2 Days).
- This is a permanent contract
WHAT YOU’D BE DOING IN THIS ROLE
Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent serviceDetermine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand trainingEnsure standards for quality, customer service, and health and safety are metAdhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and productsManage customer feedback and queriesAssist in maintaining counter standards of cleanliness and organizationBe aware of and assist in maintaining DECIEM’s merchandising conceptsEnsure tidiness standards are always respected and maintainedConduct products refunds and address customer issues in a positive mannerResponsible for building meaningful relationships with department managers and clients. High standard communication.SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
Comfortable in engaging customers and applying products to the customer while providing consultationsAbility to multi-task, while providing professional and outstanding customer serviceDesire to spread brand awarenessEffective time management and communication skills.WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no particular order…
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to LinkedIn Learning membership to help you keep growing and learning.First dibs on new products.A generous discount on DECIEM products for you, your family, and your friends.