Head of Pensions Administration

Head of Pension Administration Are you interested in becoming part of the Pension Administration Leadership team within Human Capital in Ireland. Would you like to develop your career further by leading a team of professional administrators and helping to shape the strategy for the practice? If you answered yes to both of those questions, then this may be the role for you! This is a hybrid role with the flexibility to work both virtually and from our Dublin or Cork office in line with our smart working policy. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Leadership and Management : Lead multiple Pensions Administration teams in Dublin and Cork, setting out overall strategy, vision and purpose Develop and implement strategies to improve team performance, engagement and service delivery that are aligned with wider business goals. Foster a culture of continuous improvement, and professional development. Drive process improvement and enhancements, leveraging automation where possible. Pro-actively manage the annual talent cycle activities with your team, ensuring follow up actions and providing continued development opportunities. Operational Oversight : Ensure the efficient administration of pension schemes, maintaining compliance with regulatory requirements. Oversee the Centres of Excellence, ensuring best practices are shared and implemented across teams. Monitor and report on key performance indicators and service level agreements. Stakeholder Management Build and maintain strong relationships with Clients, and with Internal stakeholders including the Consulting, Actuarial and Investment practices Act as the primary point of contact for escalations and complex queries Collaborate with other departments to ensure integrated service delivery Risk Management Ensure robust risk management processes are in place. Monitor compliance with legal and regulatory requirements. How this opportunity is different The Head of Pensions Administration will be responsible for leading the Ireland team based in Dublin and Cork (c. 50 colleagues), ensuring efficient and effective administration of pension schemes. Reporting to the Head of Human Capital Operations, this role provides direct leadership to a team of 5-6 pension administration managers. This role also includes oversight of our Centres of Excellence, ensuring alignment with company standards and strategic objectives. This is an exciting opportunity for an experienced Leader to join the leadership team within the Pension Administration practice, and contribute to the successful operation of the practice. Working with the existing leadership team within the practice, the wider Human Capital business, and the HR function, this is a great opportunity to grow your career within Aon. Skills and experience that will lead to success Qualified Financial Advisor qualification (QFA) or other relevant Professional Qualification (IIPM, PTP, RPA etc.) A minimum of 8-10 years direct relevant industry experience Prior experience in managing multiple teams demonstrating excellence in leadership, communications and interpersonal skills. Proven track record in delivering results to an external client base through the effective management of teams and implementation of process improvements Experience of engaging and motivating a team to successful deliver desired business outcomes Demonstrate an understanding of the business commercial goals and how your role contributes to success Analytical and problem- solving skills Travel between Dublin and Cork may be required How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. 2562233 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login / Register.