Head of Services
169848
Desired skills :
Service Manager , Automation , MSP , Cybersecurity , Dublin , Permanent
Head of Services - IT Operations & Automation
Dublin | Full-time | Hybrid / Office
I'm looking for a Head of Services to lead the evolution of internal and client-facing tools at a fast-moving, tech-driven company operating at the forefront of managed IT services.
This is a high-impact leadership role offering significant autonomy to shape internal systems, steer our product portfolio, and influence company-wide standards and strategy.
Responsibilities
Own and optimise the internal toolset (RMM, PSA, quoting, documentation,
Act as product owner for key third-party platforms offered to clients
Lead AI and automation initiatives across departments
Ensure system-wide compliance with security and data protection standards
Be a key contributor to operational standards and continuous improvement efforts
Cross FunctionalColaberation
Requirements
Experience in an MSP environment
Proven ability to manage and optimise IT platforms and SaaS ecosystems
Strong knowledge of automation tools
Familiarity with AI applications in business operations
Hands-on experience with security frameworks and governance
Strong communication, documentation, and project management skills
Bonus : Knowledge of Kaseya / Datto, or relevant certifications (CISSP, ITIL,
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Peter Megarity is recruiting for this role. Get in touch with Peter Megarity for more information :
Head Of • Dublin, Republic of Ireland