Head of Digital Design (UI / UX), Dublin

Location / Office Policy :   Remote & Office

• Do you have a genuine passion for Digital and Customer-Centric design?
• Would you like the opportunity to drive impact at scale, interacting with over 2M Digital customers every day?
• Are you a multi-tasker with the skills to deliver transformational change, meeting rapidly changing customer and market needs?

What is the Role :

Aligned with AIB’s customer first strategic priority, the Head of Digital Design will develop and drive AIB’s strategic user interface and experience strategy across our digital channels, delivering market leading customer experiences. They will champion customer-centred design best practices, shaping future digital products and services that are even more inclusive, accessible, and aligned with the changing needs of AIB's diverse and growing base of over 2M digital customers

Why would someone want to join your team?

This is an opportunity to work with one of the Ireland’s true digital market leaders, meeting the needs of over 2M Irish Customers daily. Your designs will be crucial in building their trust, keeping them safe, driving loyalty, while delivering real commercial outcomes.

Key accountabilities;

What you Will Bring ;

Why Work for AIB :

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role , Tim Stokes, at careers@aib.ie   for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer :

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Application deadline : 18th July 2025