Senior Technical Support IT Engineer Level 2 - Dublin

Description

Senior Technical Support Level 2 IT Engineer - North Dublin

A well established MSP IT Services provider based in North Dublin have a great career opportunity for a Level 2 Technical Support IT Engineer.

This is a smaller company with a friendly team, a warm work culture, and high retention, you'll be very happy working here

You'll work on IT Support and assist with IT projects to a variety of clients. You will receive training & mentoring to get you up to the next level technically, and you'll have later career options in more as a more advanced IT Engineer or you can progress to client roles if you like.

You will be encouraged & assisted to study for & achieve your Microsoft certifications.

You must have the following experience & skills...

• At least 3 - 5+ years IT Technical Support or Helpdesk within a Microsoft environment.
• Windows 10 / 11
• Server 2012+
• Active Directory
• Group Policy management
• Office 365 Applications (Word, Outlook, Excel, Teams, OneDrive, etc)
• Office 365 Administration (AAD, Exchange Online, Teams, SharePoint Online, OneDrive)
• Microsoft 365 Administration (Intune, AIP, DLP, Defender) (Nice to have)
• Good communication skills & a good speaking to clients.
• Living in or close to North Dublin & legal to work in Ireland with correct Visa.

Key duties...

Good salary on offer, with benefits, all the training & mentorship you can handle.If you want to progress your IT skills & career, then this is the job for you.

Initially for your first 3 months, on the job, this role will be in-office in the clients HQ in North Dublin, after 3 months you will be able to get one day per week WFH, and after probation of 6 months, you can get 2 days per week WFH.

Please send your CV to Gerry Nolan at Stack and Co today.