Sales Support Administrator

Sales Support Administrator - Trade Industry Experience Required Location : Dublin 15 Salary : €35,000 + Benefits Hours : Monday to Friday, 8 : 30am - 5 : 00pm (flexible start and finish times) Our client, a dynamic and fast-growing bathroom distribution company, is seeking a Sales Support Administrator to join their team. Supporting a customer base of builders, merchants, and plumbers across Ireland, this role is ideal for someone with experience in administration and order processing, ideally within the trade or construction sector. This is a busy, office-based position that requires excellent organisational skills, a confident phone manner, and the ability to thrive in a fast-paced, customer-focused environment. Key Responsibilities : Accurately process commercial orders and returns, particularly for building sites Respond to phone and email enquiries from trade customers Manage delivery schedules and monitor outstanding backorders Address complaints and product-related issues with professionalism and efficiency Work closely with internal departments, including Sales, Purchasing, and Logistics Provide alternative product recommendations where appropriate Maintain accurate stock records and support stock forecasting What We're Looking For : At least 1 year's experience in administration, customer service, or order processing Proficient IT and communication skills Ability to manage multiple tasks and prioritise effectively under pressure Previous experience in the construction or trade supply sector is highly desirable Resilience and confidence when dealing with demanding, fast-paced trade clients Benefits : Christmas bonus Company pension scheme (after 6 months) Staff discount Bike to Work Scheme VHI Employee Assistance Programme Employee referral rewards If you're an organised and customer-focused administrator with trade industry knowledge, we'd love to hear from you. Skills : Admin Warehouse Trades