Join our team
With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year.
In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise : Your Life, Your Way
Who we`re looking for
As a Scheduling Coordinator you should have following skills and experience.
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Must have the ability to organise and prioritise daily, quarterly, monthly and yearly work.
- Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
- Must have the ability to establish good working relationships with the office colleagues, clients and CAREGivers
- Must have computer skills and be proficient in Word and Excel
- Must present a professional appearance and demeanour
- Must have the ability to perform duties in a professional office setting
What you`ll do
To organise all rotas and staffing requirements. (Rostering shifts)Monitoring, mediating and logging both Client and Caregivers concernsEffectively managing and developing excellent relationships with the Caregivers and ClientsActively encouraging contact between Caregivers and Clients and the officeCoordinate and maintain a complete Client service schedule using our in-house CRM system- People PlannerAccurately enter and maintain Client and Caregivers recordsRecord Caregivers hours and enter hours into People PlannerDeal with emergency situations decisively and effectivelyAnswer incoming calls in a friendly, professional and knowledgeable mannerParticipate as needed in meetings related to Caregivers scheduling / work rotasPerform any and all other functions deemed necessaryWhat you`ll get
Competitive PayLaptopsPaid Annual LeaveCareer GrowthTraining and on going developmental supportGood Work Life BalanceFor information on how Dovida processes your personal data please see our
Dovida-Candidate-Privacy-Statement-1.pdf