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Lettings Customer Care Administrator

Lettings Customer Care Administrator

Lex ConsultancyDublín, IE
30+ days ago
Job description

This top tier Real Estate organisation in Dublin 4 is seeking a Customer Care Administrator to join its dynamic and fast paced Residential Lettings team.

Key Responsibilities

  • Prepare documents, letters, and correspondence to support the department.
  • Manage correspondence, team diaries, and action lists.
  • Liaise with landlords and tenants, handling all enquiries via phone, email, and in person.
  • Maintain the lettings database, including managing landlord, property, and tenant records.
  • Process lease renewals, new lease agreements, and RTB registrations.
  • Handle lettings fee invoices, rent payments, and creditor invoices.
  • Assist with general office administration, including updating property websites and managing filing systems.
  • Arrange property viewings and coordinate schedules.
  • Provide exceptional customer service and administrative support to the lettings team.

Key Skills and Requirements

  • 2-3 years office administration experience within a busy environment.
  • Excellent time management and the ability to prioritise tasks efficiently.
  • Outstanding communication skills and ability to liaise effectively with clients and customers
  • High level of accuracy when managing records and correspondence.
  • Strong command of Microsoft Word, Outlook, Excel, SharePoint, and PowerPoint.
  • Positive attitude and willingness to collaborate with colleagues.
  • Benefits

  • Salary €35k-€40k plus excellent benefits package
  • Opportunity to work in a supportive and inclusive culture.
  • Career development and progression opportunities.
  • Exposure to a fast-paced and dynamic working environment.
  • This is a super role for the right candidate with lots of opportunity for further career growth and development within the company.

    To apply please email in your CV via our web link

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    Administrator • Dublín, IE

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