Customer Care Advisor

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Customer Care Advisor

Join Sedgwick - Impact the World with Us

Full Time Permanent Role | Onsite / Hybrid Options Available | Sandymount Location | Career Progression

Passion and purpose unite at Sedgwick to create a positive global impact. If you are driven by change, embrace challenges, and truly care about making a difference, you're meant to be here. Join us and shape Sedgwick into an exceptional workplace.

Recognitions :

• Great Place to Work®
• Most Loved Workplace®
• Forbes Best-in-State Employer

Customer Care Advisor - Your Role :

As a Customer Care Advisor, you'll lead our commitment to excellence by engaging with policyholders and accurately recording claim details.

Your Responsibilities :

Qualifications / skills

Experience

Benefits of working for Sedgwick in Ireland

Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the minimum professional standard for any person providing certain financial services, in particular when dealing with consumers. This role is classified as a Controlled function ( CF 4) and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them.

NEXT STEPS

If your application progresses to the next round, you can expect an email for an initial conversation.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Join us at Sedgwick and become a pivotal part of our mission to create positive change. Your dedication will amplify our impact and ensure our continued success. Apply now to embark on this rewarding journey.

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.