Customer Service Adviser (Dublin)

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Due to our continuing success in the National Employment service we are currently recruiting for an Employment Advisor to join our fantastic team in an exciting opportunity to make a real difference in this influential role.

You can become an Employment advisor if you excellent customer service skills gained from having a sales, recruitment or hospitality background or have worked in an environment that involves advising and guidance.

We do provide excellent on the job training, so are not looking for someone who ticks every single box, we're looking for someone who has an engaging personality, can provide a warm and welcoming experience, and can seek out solutions to problems to help our customers progress into sustainable employment.

This is a fantastic opportunity that will allow you to utilise your current skills to influence, support and encourage others to build a future.

Employment Advisors provide motivational support, careers advice and guidance to our clientswhilst making them feel welcome and at ease, enabling them to overcome barriers and build confidence.

They provide training workshops covering a wide range of subjects from CV writing to online job searching.

They engage with people to assess their skills and abilities and talk about their ambitions and career goals whilst exploring learning and work opportunities acting as an intermediary with local employers.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of €29,000 p.a.

• 1,000 Dublin Allowancewith these great benefits :
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Volunteer Days
• Company Pension Scheme
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl.

3 x salary life assurance

There's also the opportunity to progress your career!

Interested? There's an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on +44 1702 595200 or01- 8608200.

Seetec Group is an employee-owned organisation, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners.

People are at the front, centre, and heart of every service we provide and each decision we make.What it means to be employee-owned What our people say Location : Dublin City Centre and surrounding areas including Tallaght, Finglas, Blanchardstown and Dun Laoghaire

Hours : 37.5 hours per week – 8 : 30am to 5 : 00pm Monday to Friday (full time).

Part time flexible hours are also available.

Closing Date : 11 July 2025

Key ResponsibilitiesAssess client's specific needs providing support, careers advice and guidance, and work with them to create a personal progression plan.Work with clients using a variety of strategies to support development, enabling them to overcome barriers and build confidence.Provide training workshops covering a wide range from CV writing to online job searching.Explore learning and work opportunities, acting as an intermediary with local employers.Meet with clients regularly to review their progress.Deliver an exceptional level of customer service at all times.Skills and Experience

A third level degree is desirable but not a pre-requisite

Additional Information SEETEC EMPLOYMENT AND SKILLS IRELAND deliver Employability services across Ireland through various Government contracts (Department of Social protection) to assist the long term unemployed in returning to the workforce through upskilling and job brokering.

Working with over 10,000 Irish businesses and employers, Seetec has helped over 45,000 people into work in Ireland to date.

The company directly employs over 120 people in Ireland working in locations across Ireland primarily in Dublin, Louth, Meath, Athlone, Longford, Mullingar, Galway and Mayo.

Seetec Employment and Skills Ireland is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern values.

Seetec Employment and Skills Ireland is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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