Motor Claims Agent

Fantastic new role for an experienced Motor Claims Handler to join a small, close-knit team in Dublin 18. Permanent Salary up to €60,000 DOE Hybrid working Additional benefits Responsibilities Providing guidance and support to claimants throughout the lifecycle of their claim. Managing your own caseload efficiently to meet deadlines, while maintaining excellent customer service standards. Reviewing claim details submitted by policyholders to assess compliance with policy terms. Utilizing your technical knowledge to develop and implement effective claim handling strategies tailored to each case, including investigations, liability assessment, quantum, fraud detection, negotiation, and other relevant considerations. Collecting and documenting accurate information consistently throughout the investigation process. Keeping claims files comprehensive and up to date. Liaise with solicitors and other legal or claims professionals to negotiate claim settlements to a positive resolution where appropriate. Focusing on controlling claim costs while balancing customer satisfaction and regulatory requirements. Handling provider bordereaux processing, such as windscreen repairs, car rental, and motor assessor invoices, when applicable. Operating within agreed authority levels. Experience and Qualifications Collaborate effectively with internal teams including underwriting and compliance, and learn from their expertise. Work closely alongside senior management, benefiting from their extensive industry knowledge. Partner with external specialists to secure successful claim resolutions and deliver excellent customer service. Become a key member of a growing organisation. We actively support professional qualifications and celebrate the achievement of APA, CIP, MDI, and ACII designations. Skills : Time Management Communication Team Work Drivin Benefits : Benefits included