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#10843 Customer Service and Warranty Admin

#10843 Customer Service and Warranty Admin

One RecruitmentDublin, Ireland
18 days ago
Job type
  • Quick Apply
Job description

We are currently looking to recruit a Customer Service and Warranty Support agent for our well-established client based in Park West. The role offers up to 32,500 salary with opportunities to train and develop within a large motor distributor group.

Responsibilities :

  • Handle customer queries received from multiple channels.
  • Understand and respond to customer needs, exceeding customers expectations at all times.
  • Review warranty claims and payments with clients.
  • Present and maintain customer service & warranty reports.
  • Deal with customer and warranty related queries from our B2B customers.
  • Operate as part of a dynamic and continuously evolving team working to meet set standards.
  • Display personal ownership in handling customer enquiries.

Knowledge and skills :

  • We are looking for highly motivated and passionate person.
  • Customer service experience within the motor industry would be ideal, however training will be provided
  • Effectively understanding customer needs and communicating with professionalism and warmth is essential.
  • You should be adaptable and confident in navigating a dynamic, fast-paced environment.
  • Previous experience in customer-facing roles is required.
  • Critical Skills :

  • Customer & quality focused
  • Proven IT skills
  • Excellent communicator
  • Attention to detail
  • Pro-active approach
  • Willing to learn
  • Strong team player
  • Problem-solving skills
  • Package :

  • 32,500 salary per year
  • Monday - Friday
  • 8 : 30am - 5pm
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    Customer Service • Dublin, Ireland