Shop Manager

Overview

Head of People and Culture at James Whelan Butchers.

If you would like to be a Shop Manager with responsibility for Customer Experience and Team Enhancement, James Whelan Butchers would welcome you to join our team.

We produce wonderful meat, but our real business lies in people – the people we serve and the great people who work with us.

If you believe in providing a unique experience for every customer through building a united and dedicated team, this could be a meaningful place to transform your career.

We have Faith in Food.

We have Faith in You.

Right now, we are looking for a person who demonstrates a real passion for retail with the flexibility to handle the details of daily operations, alongside more complex, systems-based protocols that demand strict adherence to regulation.

Responsibilities

Lead consumer experiences as our brand ambassador and manage the workflow and sense of community within the team.

Ensure that the James Whelan Butchers brand values of quality and service are understood and transmitted by everyone in the store, from Food Creators to Master Butchers.

Bring out the good-nature in the team so that customers feel their needs are at the heart of every interaction.

Implement established business strategy by assigning roles and tasks to dedicated team members based on strengths and abilities.

Drive customer experiences that achieve measurable results.

Monitor and manage the business operational plan including stock management, budgets and profit and loss.

Deliver excellent store standards consistently and ensure compliance with Health & Safety and legal policies and procedures including HACCP protocols.

Qualifications & Expectations

A minimum of 5 years' experience managing teams of 10 or more in an FMCG environment.

A dynamic leader who can motivate and challenge others to deliver excellence.

Proven track record in driving operational standards across the shop with strong commercial acumen.

Successful proven track record of team building and leadership.

Ability to make independent decisions in a busy customer-focused environment.

Experience with Planograms (understanding and creation).

Excellent communication and interpersonal skills across all departments.

Capability to role model the company culture and values.

Experience with rota projections and management.

Benefits

Competitive salary with annual review

Privilege Discount Card of 20% with James Whelan Butchers and Dunnes Stores (shareable with family and friends)

Company Pension after 6 months

Confidential 24 / 7 Employee Assistance Program

Opportunities for sponsored third-level education and long-term professional development

Objectives of the Role

Implement established business strategy and assign roles and tasks based on strengths and abilities.

Drive customer experiences that yield measurable results.

Monitor and manage the business operational plan including stock, budgets and profit and loss.

Maintain excellent store standards consistently.

Ensure compliance with Health & Safety and legal policies and procedures including HACCP protocols.

Job Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : General Business

Industries : Hospitality and Retail

Location : Dublin, County Dublin, Ireland

#J-18808-Ljbffr