Knowledge Base Localization Writer - German Speaker

Job Description

Localize how-to articles, tutorials and feature requests from English to German following our style guidelines and Wix tone of voice

Manage the localization of knowledge base content in German, including being responsible for updating glossaries, style guides, and collaborating with other localization teams to ensure consistent German content across touchpoints

Collaborate with other internal stakeholders such as subject-matter experts, product managers and other teams to gather information and ensure the accuracy of the information provided

Prioritize tasks effectively, communicating progress and any issues within the team

Deliver under tight deadlines with minimal revisions

Qualifications

You’re a fully proficient German speaker with at least 3 years of experience in localization of knowledge base, technical, or product content.

You’re a highly organized, brilliant communicator, passionate about words and localization and delivering a great experience for users

You can localize complex information into user-friendly language

You’re tech-savvy, flexible, and eager to take on multiple, challenging projects

Additional Information

We are Wix’s  Knowledge Base team, a team of more than 30 writers who break down complicated concepts into concise, engaging text and work with multiple stakeholders to produce help articles and tutorials that address our users’ needs. We belong to the Wix Customer Care organization and use our unique understanding of Wix’s products to provide support content to over 200 million users around the world. We are also part of  Wix’s Writers Guild, the connective tissue uniting Wix’s global team of 220 writers across all disciplines.

We offer a hybrid work model, with two days a week in our Dublin office.

We’re proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer : creating a work environment where everyone is welcome, and anyone has the right to succeed.