Head Of Operations (3-month Fixed Term Contract)

Job Title : Head of Operations (3-month Fixed Term Contract)

Location : Dublin (onsite)

Employment Type : 3-month Contract

Salary : €50,000 - €60,000 (pro-rata)

About :

An exciting new opportunity has become available to join a leading financial institution. Reporting directly to the CEO, this is a key leadership role that will include responsibilities such as managing various teams, driving high standards of customer service, and ensuring full regulatory compliance in a fast-paced financial services environment.

The Role : what does the job involve?

• Lead all aspects of operations and administration.
• Develop and implement operational plans and budgets.
• Drive continuous improvement and process efficiency across the organisation.
• Act as a senior member of the Management Team and contribute to strategic planning.
• Monitor service standards and implement initiatives to enhance customer satisfaction.
• Manage outsourced services and ensure SLA compliance.
• Lead, coach, and develop operations staff to meet high-performance standards.
• Oversee scheduling, performance reviews, training and development.
• Promote a positive, collaborative and accountable workplace culture.

The Candidate :

Key Competencies & Skills :

Qualifications & Requirements

How to Apply :

Get in touch with Shauna O'Connor directly or apply with your CV