Sales and Client Relations Executive (B2C)

Do you want to create memories that last a lifetime? Tour Partner Group is a leading B2B Destination Management Company (DMC) specialising in travel experiences across the UK, Ireland, the Nordics, and the Baltics. With offices in London, Edinburgh, Dublin, and Copenhagen, we bring together over 300 destination specialists, designing unforgettable travel experiences for Groups and FIT, as well as curated MICE programmes under our dedicated brand, Horizons by Tour Partner Group. At Tour Partner Group, we believe in responsible travel, continuously challenging ourselves to elevate our standards and ensure that every journey we create leaves a positive impact on both people and the planet. About the position : We are looking for a passionate and dynamic French Sales and Client Relations Executive (B2C) to join our team in Dublin, Ireland. In this role, you will be responsible for crafting authentic travel experiences, liaising with the end clients and managing customer needs from start to finish. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers. Your responsibilities : As a Sales and Client Relations Executive (B2C) at Tour Partner Group, your key responsibilities will include : Preparing costings for clients through Tourplan and clients platforms, with the aim of maximising margins and revenue Producing quotations within an agreed time frame and in an agreed presentation style Ensuring timely invoices are being raised in Tourplan and send to clients Managing post-sale customer care Actively communicating and raising challenges from clients and markets Liaising with the Contracting Team to ensure product range evolves with customer requirements Monitoring performance and suggesting activities to enhance performance. Willingness to travel when required Handling and qualifying customer enquiries by phone and email. Skills & Experience We are looking for an individual with the following skills and qualifications : Fluency in French & English Experience in sales, tourism, operations, or event management Strong communication and negotiation skills Ability to work under pressure and multitask in a fast-paced environment IT literate Attentive to detail and commercially aware What we offer At Tour Partner Group, we believe in rewarding our team members. By joining us, you will enjoy : A dynamic and international work environment, collaborating with colleagues from over 20 nationalities. Familiarisation trips to enhance your first-hand knowledge of our destinations. A holiday increase with years of service, up to 25 days. A contribution towards gym membership to promote well-being. An extra day off on your birthday, because celebrating is important! One volunteering day per year to support a cause youre passionate about. Annual social events to celebrate our shared successes. TPG Travel Club discounts to explore our destinations in your free time. The opportunity to become a Value Champion, earning a Discover-Our-Destination reward for an exciting explorer getaway. A structured development programme with on-the-job training, ensuring you reach your full potential. A collaborative and supportive team culture where every member is valued. Opportunities for career progression, moving into new roles within the company. Additional Information High Season Period : Please note that from 1st May 31st August, the workload may be heavier, and overtime may be required. Overtime is compensated as time off in lieu. Work Location : This position is based in Dublin, Ireland, with the possibility of hybrid / remote working. Our Values At Tour Partner Group, our values guide everything we do : Partnership We collaborate as a team to succeed and hold our colleagues and business partners in high esteem. Inspiration We inspire confidence in others through our knowledge and expertise. We seek and embrace change. Respect We are open to new ideas, cultures, and experiences. We value honesty and transparency. Passion We share our love for travel and encourage others to explore our destinations. We aspire to be the difference that makes the difference. Our Commitment to Sustainability & ESG We recognise the part we play as a tourism business. We believe in the positive force and impact of responsible business on our collective futureone that is sustainable and contributes not only to ourselves and our clients but also to the planet and society as a whole. Internally, we have taken active steps to reduce our environmental footprint by limiting printing, switching to digital business cards, and ensuring that business travel is only undertaken when essential. Additionally, we encourage our employees to give back to the community through our 1 volunteering day per year initiative. Find out more about our sustainability efforts : Tour Partner Group ESG Policy How to Apply If youre excited to be part of a team that delivers exceptional travel experiences, wed love to hear from you! Please send your CV and cover letter to with the subject line : Application for B2C Sales&Client Relations Executive Your Name. If you have any questions about the role, please contact Bianca Chiru at bianca.chir. We look forward to welcoming you to the Tour Partner Group team! Skills : French Sales Travel Arrangements Negotiation Attention to detail Benefits : Work From Home