Conference & Banqueting Assistant

At Trim Castle Hotel, we do warm, authentic welcomes particularly well and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.

Duties and Responsibilities of the Role

Assist in the set-up, operation, and breakdown of conference rooms, meeting spaces, and banqueting suites according to function requirements

Provide outstanding food and beverage service during conferences, weddings, banquets, and special events

Maintain the highest level of cleanliness and presentation in all event spaces

Ensure correct use and care of hotel equipment, furniture, and AV facilities

Anticipate guest needs, respond promptly to requests, and handle any issues with professionalism

Uphold hotel service standards, policies, and health & safety procedures at all times

Support the C&B management team with stock control, linen, and equipment requirements

Work collaboratively with the C&B team and other hotel departments to ensure the smooth operation of events

Requirements for the role :

Previous experience in banqueting, events, or F&B service within a 4-star / luxury environment (desirable but not essential)

Strong communication and interpersonal skills

Ability to work well under pressure in a fast-paced, guest-facing environment

Excellent attention to detail and a passion for delivering high-quality service

Flexibility to work varying shifts, including evenings, weekends, and bank holidays

A team player with a proactive and positive attitude

Benefits : Free meal on duty / uniform / family & friends discounts / free car parking facilities