MS Dynamics Functional Architect

When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential.

We are known as an organisation who want you to come as you are and do work that truly matters. Joining KPMG Ireland is an opportunity to enhance your career, not only in the work that you enjoy doing, but equally through the global connections that you make, the lifelong learning that you can accomplish and the chance to make your mark.

Are you our next MS Dynamics Functional Architect who will support in building customer solutions and propositions?

Location : Dublin, as part of our hybrid working model.

Grade : Manager / Associate Director

Contract type : Permanent

Your key responsibilities as part of the team :

You will act as a functional expert for Dynamics, aligning with our Customer Experience consulting teams and wider Power Platform and Dynamics engineering teams.

Provide deep technical expertise and support in Solution Development & go-to-market. proposition shaping, focused on all aspects of Power Platform.

Liaise with both consulting and technical teams, acting as the bridge between teams to develop powerful and tailored solutions for clients.

Your experience, skills, and capabilities :

• Deep MS Dynamics Platform knowledge with a focus on Customer Service, Customer Experience and / or Contact Centre improvements and solutions.
• Capability to analyse, diagnose and understand organisation's customer's practices and reflect their requirements to architect and development teams as needed.
• Ability to translate discovered information into a clear functional process.
• Ability to influence, suggest, and optimise client requirements, based on your knowledge of the D365 product capabilities and limitations.
• Ability to run workshops, develop prototypes, and test market needs.
• Strong problem solver and excellent communicator.
• Consulting experience is essential.

Your team :

You will be joining a team of over 150 dedicated technology professionals that is has a market reputation for delivering quality outcomes for our clients. We are growing rapidly across all our services and are looking for professionals interested in joining a team that has a culture of learning, innovation and delivering quality outcomes for our clients. Our team has come from a wide variety of backgrounds and has a diversified set of technology skills, and we are open to anyone that can match our values and fit to our culture.

Discover How KPMG Can Enrich Your Life Beyond Your Career

Benefits Tailored for You

At KPMG, we understand that life is multifaceted. That's why we offer a flexible benefits package designed to support your unique lifestyle. Our benefits include :

We also offer a variety of flexible working options to help you balance your professional and personal life.

Career Progression with Continuous Support

From the moment you join KPMG, you'll receive dedicated support from your performance manager to enhance your skills. Our award-winning Business School provides continuous learning opportunities to deepen your expertise.

We stand out as the only Big Four firm to announce promotions four times a year, offering you frequent opportunities for career advancement.

Commitment to Inclusion & Diversity

Inclusion, diversity, and equity are at the heart of KPMG. We celebrate diverse backgrounds, experiences, and perspectives, and we're committed to fostering an inclusive and equitable environment at every level. Our goal is to attract and retain the best talent by building a culture where everyone can achieve their potential. Learn more about our commitment here -

Ready to Join Us?

If you meet most of the criteria, we encourage you to apply by submitting your CV. KPMG is an equal opportunities employer, welcoming applications from people of all backgrounds. We are happy to provide reasonable accommodations during the recruitment process if needed.

For any specific queries about the role, please contact Shauna Maguire

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Please note that agency assistance is not required for this position.

By clicking apply to this role your application will not only be considered for this position, but your details will be stored on our database and may be considered for similar future positions that may arise. This means that the personal data contained in your application and provided to KPMG as part of the application process may be retained by us for up to 18 months from the date of your application and you hereby agree to that. If you do not wish your details to be stored on our recruitment database, please email stating this and we will ensure that such information is not stored other than for the purposes of this application.