Assistant C&B Manager

At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.

Event Planning and Coordination :

• Assist in planning and coordinating banqueting events, including weddings, conferences, parties, and other special events.
• Collaborate with clients to understand their event requirements, including seating arrangements, menu selections, audio-visual equipment needs, and any special requests.
• Coordinate with various departments, such as the kitchen, housekeeping, and maintenance, to ensure all event requirements are met.
• Prepare event schedules, including setup and breakdown times, and communicate them to the relevant teams.

Guest Service and Satisfaction :

Staff Management and Training :

Operational Support :

Event Coordination and Execution :

Requirements for the role :

Proven experience in banqueting operations, preferably in a supervisory or assistant management role.

Excellent organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.

Strong attention to detail and the ability to maintain a high level of accuracy in a fast-paced environment.

Exceptional customer service and communication skills, with the ability to interact with guests and team members professionally and courteously.

Knowledge of food and beverage operations, including menu planning, service styles, and wine pairing.

Ability to work evenings, weekends, and holidays as required by event schedules.

Proficiency in using event management software, Microsoft Office Suite, and other relevant computer applications.