Job description
Junior Medical Administrator - Dublin 12 - Hybrid
At Staffline Recruitment we have an amazing opportunity for a junior / graduate candidate keen to kick start their career in an administrative role. The successful candidate will join a supportive team and work as part of a dynamic, successful and forward thinking organisation.
The purpose of this position will be to provide excellent administrative support to a busy team within this medical company who have a reputation for operating high quality services and delivering excellent patient care.
This permanent position will offer a salary in the region of €28,000 with a generous annual bonus, amazing benefits and a hybrid working model of 3 days per week working from home.
Key duties will include the following :
- Patient data management; Creating new records for patients (new therapy patients and new diagnostic patients)
- Inputting & updating patient records in Therefore and SAP CRM databases
- Assist in managing incoming and outgoing post
- Managing stock levels of our frequently used letters and brochures
- Assist in providing reception services for customers and visitors
- Accurate, efficient and timely data entry and sales admin
- Working to daily KPIs and month end deadlines and providing reports on same
- Assist patients and troubleshoot patient app issues
- Provide comprehensive solutions to queries
- Reviewing existing work processes (SOP's) and implementing changes where deemed necessary
- Create greater efficiencies with current workflow practices
Interested applicants will meet the following requirements :
Minimum of 1 year of customer service, data entry or office administration experience necessaryAbility to deal with several tasks at once in a fast-paced environment, able to adapt to most situationsA self-starter that demonstrates initiative and knows how to prioritise workProven attention to detail and follow throughExcellent interpersonal skills and telephone mannerProven attention to detail and follow throughTime management and organisational skillsComputer literate in Microsoft officeOpen and receptive communication skillsOutgoing and positive attitude to customers and colleaguesDiscretion and confidentialityDon't delay! Immediate interviews will be held for suitable candidates.