Director, Global Order-To-Cash

Director, Global Order-to-Cash page is loaded## Director, Global Order-to-Cashlocations : Cork, Irelandtime type : Full timeposted on : ?????job requisition id : R0011232#

• Job Description
• Essential Functions :
• Lead a team of finance professionals responsible for ensuring seamless operations in order management, credit management, billing, cash application, and collections
• Identify and implement improvements to enhance the external and internal customer experience
• Work closely with Sales and Operations teams to ensure smooth processing and fulfillment of customer orders
• Establish credit policies and monitor credit risk to support business strategy and mitigate financial exposure
• Ensure timely and accurate customer invoicing and collections to optimize DSO
• Engage with Treasury to optimize cash management and forecasting
• Manage customer queries and surveys related to OTC process and resolve issues promptly
• Develop, implement, and maintain robust internal controls to ensure compliance with company policies and regulatory requirements
• Drive continuous improvement initiatives within OTC processes to ensure standardization, implement best practices, and enhance efficiency, accuracy, and scalability
• Collaborate with IT and other functions (e.g. Sales, Operations, Treasury) to design and implement automation to streamline OTC activities
• Establish, measure, root cause, and action targeted KPIs to measure the OTC process
• Mentor and develop a global OTC team, fostering a high-performance culture
• Management Structure :
• OTC Global Process Owner
• Americas Order Management Manager
• Americas Credit & Collections Manager
• Europe Order Management Manager
• Europe Credit & Collections Manager
• Asia Order Management Manager
• Asia Credit & Collections Manager
• Knowledge, Skills, and Abilities :
• The Skills you will bring to the team
• Planning
• – Has proven ability to establish clear directions and mobilizes resources (people, funding, technology, materials, support) to get things done in an effective and efficient manner
• Driving Results
• Action oriented and steadfastly pushes self and others for results.

Is very customer centric and can be counted on to consistently exceed goals

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