Driver & Appliance Installer

Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB : The role of Driver & Appliance Installer in Harvey Norman involves delivering & installing products in our customers home, interacting with our customers, and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery / installation operation. YOUR JOB your tasks will include : Delivery and Installation of appliances direct from our warehouse or store. Removal of old appliances. POD Management. Answer and follow up on all customer enquiries. Be an ambassador for the Harvey Norman brand and Install / Delivery service. Adherence to the companies Policies and Procedures at all times. Perform other related duties as required. YOUR PROFILE your knowledge, skills and experience include : Experience and Qualifications Hold a Clean Drivers License Category B. Experience with installing Washing Machines, Fridge Freezers, TVs, etc. Experience with hardware tools and electrical equipment. Basic understanding of electrical, plumbing systems. Good communication ability. Well-organized and adept at problem-solving. Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent attention to detail. Excellent telephone skills. Customer Orientated Be respectful to customers as the highest priority of the business. Effective Communicator / Good listener Effective written & verbal communication skills. Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working Contributes positively to the achievement of team objectives. Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Understand new technologies / designs and any new product innovation that require new and bespoke installation or connectivity methods. Honest & Ethical Demonstrating honesty, and being a role model for honest and ethical business practices. WHY PEOPLE JOIN US : Were Dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Additional Information : This is a permanent contract subject to a 6 month probationary period. We need employees to be flexible about when they work, covering store opening hours, including evenings and weekends. The successful candidate will be required to attend a company induction day. Skills : Appliances Installation Customer Care Excellent Communication Skills Experience Handling Electrical Equipment & Tools