Continuous Improvement Specialist; Quality and Innovation

Job Description Job Title Continuous Improvement Specialist Department Patient Safety Quality and Innovation Reports to Patient Experience and Transformation Manager Date; 2025 Overall Purpose of Job To provide exceptional patient care in an environment where quality, respect, caring and compassion are at the centre of all we do. The Patient Safety, Quality and Innovation Department drives provision of safe and effective care in all Beacon Hospital departments through data driven performance measurement and process improvement. The overall aim of this post is to unite service design and improvement initiatives with data measures and results publication. The postholder will support person centred care delivery through driving continuous improvement initiatives. This post also supports clinical governance activities in the hospital through measurements of organisation Key Performance Indicators and publication of Organisation KPI dashboard. The post holder will work with all members of the organisation so that quality improvement initiatives are supported by relevant and accessible data and that results are published and disseminated. The post holder will be responsible for the development of the minimum clinical data collection plans for Quality Improvement Projects, Clinical Practice Guidelines, International Patient Safety Goal monitoring as well as other nominated Key Performance Indicators. The post holder will undertake to keep up to date with new developments in process improvement and data management in Healthcare. Key Responsibilities and Deliverables Co-ordinate the capture of data and analysis of Patient Safety data monthly, reporting on trends. Collation, analysis and reporting of Board Key Performance Indicator Data on a monthly and quarterly basis including Library of Measures data. Assist department heads and managers with implementing Quality Improvement Initiatives by providing education, resources and tools. Utilise and analyse data including, but not limited to, patient feedback and quality notifications to inform and guide these quality improvement initiatives. Disseminate findings from quality improvement initiatives across the hospital to promote a culture of continuous improvement. Supporting departmental statistical data analysis. This includes providing meaningful statistics that describe the day to day operations. Supporting organisational clinical audit activities with education Establish process for data validation and correcting errors with the data collected and ensure processes are place to prevent further errors or recurring errors. Developing and supporting a clinical database. This will help provide information for internal audit, clinical planning (staff and facilities) and to help support future publications and reporting of local outcomes and results. These databases would also include data from the Q-Pulse and Meditech management systems and would contribute to quality assurance, departmental management, billing and academic functions. Support all data requirements and internal audit requirements for JCI including assisting with the preparation of clinical and managerial measures. Flexible and adaptable approach to work Person Specification Qualifications Healthcare qualification and or relevant Information technology qualification (certificate, diploma, degree, post-graduate). Experience Previous Meditech / Q-Pulse and / or clinical business application experience. At least 2 years previous hospital / healthcare experience. Excel database management Experience of process improvement in Healthcare Experience of Joint Commission International accreditation Job Specific Competencies and Knowledge Must have previous experience working with spreadsheets and databases Must be capable of analysing data sets, data collection, and dissemination. Self-starter, work to deadlines. Ability to work independently. Strong Knowledge of Microsoft. Excellent communication skills Proven ability to work across multi-disciplinary teams Personal Competencies All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service. Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager or hospital management. Maintain strict confidentiality with patient and employee or any other information in accordance with all Beacon Hospital policies and procedures. Demonstrates willingness to take on new roles and responsibilities. This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing. As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital. Job Description received by employee : _________________________ Skills : Quality Innovation Healthcare