Technical Solutions Lead

Join Luzern eCommerce : Powering the World's Most Ambitious Brands

Step into the world of limitless possibilities with Luzern eCommerce, where we've been redefining online retail since 2003.

We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.

Backed by significant investment, we're on a mission to dominate the global eCommerce space.

With our award-winning team, cutting-edge AI enabled Channel Optimizer platform, and bold strategies, we're not just keeping up with the future of retail—we're creating it.

Be part of one of the fastest-growing tech sectors, where you'll innovate, collaborate, and thrive in a business that values your individuality and ambition.

Join Luzern eCommerce and be part of the next big chapter in retail history!

Role : Technical Solutions Lead

Responsibilities

Key Responsibilities :

Own the end-to-end technical roadmap

for marketplace and platform integrations (e.g., Magento, Shopify, Amazon, eBay, Marketplace connector).

Manage enhancements and upgrades

to Magento stores, Marketplace Connectors and third-party modules, including sourcing quotations, scoping, and delivery oversight.

Act as the

primary technical point of contact for clients

, handling complex queries and aligning solutions to business needs.

Maintain and evolve a

master list of go-to modules

and technical tools to support scalable and efficient builds.

Attend client calls to

scope initiatives

, gather technical requirements, and guide internal teams through the scoping process.

Drive

UAT processes

, including technical ownership of test cycles, performance validation, and GraphQL / API testing.

Coordinate with project managers, developers, and QA to

deliver scoped enhancements

on time and within budget.

Proactively monitor site performance and collaborate with internal teams to recommend and implement SEO and performance improvements.

Update and maintain the

Professional Services tracker

with expected quotations and technical scope notes.

Support commercial teams in

identifying development revenue opportunities

through technical insights.

Qualifications

Required Skills & Experience :

Technical :

Strong knowledge of

Magento (Adobe Commerce)

architecture and extension management

Experience with

REST / GraphQL APIs

, integrations, and third-party platform connectors

Familiarity with

technical SEO best practices

, site speed optimization, and analytics tools (e.g., Google Search Console, GTmetrix)

Understanding of web development technologies (PHP, JS, HTML / CSS) to communicate effectively with dev teams

Experience in

UAT

, performance testing, and technical documentation

Exposure to marketplace integrations (Amazon, eBay, Shopify, etc.) is a plus

Soft Skills : Strong

client-facing communication and solution design

Excellent

project scoping, quoting, and estimation

abilities

Proven ability to

translate business needs into technical plans

Organized and proactive, with strong documentation and follow-up skills

Comfortable juggling multiple client initiatives at once in a fast-paced environment.

Preferred Qualifications :

3–5+ years of experience in a technical solutions, project management, or integration role in the eCommerce space

Magento certifications (Solution Specialist, Developer+) are a plus

Familiarity with Agile / Scrum methodologies (Jira, Confluence)

Benefits

What We Offer

Competitive Compensation : Attractive salary package with benefits.

Work-Life Balance : Competitive annual leave and flexible working arrangements.

Growth Opportunities : Exposure to cross-border financial management and integration projects.

Culture and Environment : Opportunity to work in a dynamic international business environment.

This role would be based in our Dublin office.

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