Retail Store Supervisor

Description :

Fitzpatrick's New Lodge- SPAR- Monasterevin

We are looking for an experienced and motivated Supervisor to lead our front-line cashier team and support daily store operations.

Main Duties :

To oversee and ensure the smooth running of the cashier operators

To handle customer queries, requests and complaints according to the store's procedures.

To ensure staff dress and appearance is according to company policy.

To have an in-depth knowledge of appropriate legislations to perform your job competently i.e. Health & Safety Regulations, Employment Legislations and Consumer Law.

To ensure proper liaison between staff and management.

To ensure that the highest standard of customer care is given to all our customers.

To assist in the induction, training and development of staff in the store.

To ensure company rules, policies and procedures are adhered to.

To ensure the adequate timekeeping and attendance of staff members.

To attend any training or development programmes as directed by store management.

To actively live the brand values and engage others to do the same.

To place orders

To carry out any other duties as directed by store management.

The successful candidate will possess :

The ideal candidate must have 2+ years' experience in a similar Supervisor position.

Strong general leadership and people skills.

Excellent communication skills and be solution focused with a high drive and a positive attitude.

Customer Focus - you are aware that the customer comes first. You have a passion for delivering excellent levels of service to please our visitors! If a customer has a concern, you know how to deal with and resolve it.

Personal Drive - you don't need to be told what to do. You know what is required to succeed and you go about doing it. You go about your work confidently and with great attention to detail!

Integrity - honesty is the best policy when it comes to team work, and you respect everyone who you come into contact with.

Teamwork - you get on great working in a team. You know when you are required to lead and follow.

Employee Benefits :

We value our team and are proud to offer a range of benefits to support and reward our employees :

• 30% Staff Discount
• Free On-site Staff Parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme
• Premium Pay for Sunday Work
• Personal Savings Scheme