The Position
We wish to appoint a proactive Credit Controller with a “can-do” attitude to join our finance team.The Credit Controller will report to the Senior Credit Controller and will be instrumental in maintaining an effective and professional credit control system, to ensure optimum cash flow, minimise bad debt and maintain excellent client relationships.This is a great opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering high quality work.
The role will include high volumes of telephone and written communication with all stakeholders, both internal and external.Excellent communication, interpersonal and customer service skills are essential.
Key Responsibilities
- Instrumental in maintaining an effective and professional credit control system
- Build and maintain strong working relationships with clients to ensure timely payment
- Regular review of aged debt and identify risks for escalation
- Liaise with internal teams (e.g. Partners, Finance, client relationship managers) to resolve any customer queries / billing issues
- Clearly document and record results of all relevant communications on collections
- Processing and allocation of cash receipts and accounts reconciliation
- Issue timely and accurate monthly debtors statements
- Prepare timely daily / weekly / monthly debtor reports and cash collection forecasts for senior management
- Achievement of monthly cash collection target
- Recommend process improvements to increase efficiency and reduce debtor days
Ideal Candidate
At least 2 years relevant experience in credit control with a strong knowledge of credit control best practicesA proactive, resilient and positive mindset – a true “can-do” attitude!Results-driven with strong attention to detailExcellent communication and negotiation skills, both written and verbalHighly organised with the ability to prioritize workloads and meet deadlinesSelf motivated and ability to work independently and as part of a collaborative teamExperience in reviewing and assessing internal management reports including aged debtors informationAbility to use initiative in dealing with and prioritising debtorsConfidence in dealing with stakeholders at all levels (internally and externally)Ability to make sound judgements and decisionsProficient in Excel, Word & credit control / finance packagesAct.
Please Note : Forvis