Sales Support Exectutive

Sales Support Executive PFH Technology are currently looking for a Sales Support Executive to join our growing team. Role Overview : We have an excellent opportunity for an enthusiastic new member to join our busy, dynamic Sales Support Desk Team within the PFH Technology Group, based in Cork. As a Sales Support Executive, you will be tasked with managing the sales process from order to delivery as well as communicating and resolving any order / customer issues. You will be expected to build rapport with clients and client directors and carry out various administrative and customer service duties. Location : Anchor Park, Little Island, Co Cork Key Responsibilities :

• Supporting field-based Client Director's by building rapport with existing customers and ensuring repeat business by selling additional ICT Solutions, Products & Managed Services
• Preparing and Issuing quotes to clients.
• Liaising with clients, making them aware of PFH's suitable products, services and solutions available to meet their needs.
• Customer visits if and when required.
• Attention to detail in processing orders accurately in a timely manner on Business Central system.
• Ownership of all orders from point of order receipt to delivery to client and keeping clients updated on delivery timelines. Qualifications
• Minimum of 2 years' experience working in a similar environment
• Confident, clear & articulate phone manner to liaise with clients in conjunction with excellent written skills.
• Must be driven, comfortably adapt to change, and capable of working on own initiative as well as working well in a team environment reporting to a team supervisor.
• Motivated to achieve KPIs, metrics and targets
• Work effectively under pressure and to strict deadlines
• Work to exceed client expectations by delivering a high quality service and speedily escalation of any issues impacting on client satisfaction
• Use of MS office applications PFH Technology, owned by Ricoh - a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway. We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status. We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage