Evening Turndown Attendant (6pm-10pm)

We are recruiting for an Evening Turndown Attendant to deliver exceptional service to our guests, providing turndown service for guest bedrooms, replenishing amenities, and creating an inviting atmosphere for the perfect nights slumber for our guests. All tasks should adhere to the Forbes Five-Star standards and the standards of The Red Carnation Hotels. The hours for the role are 6pm to 10pm. Who are we? In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. This remarkable 800-year-old castle, widely recognised as Ireland's top hotel destination and once home to the Guinness family, is exceptional in every sense. Discover exquisite interiors, delicious cuisine, a wealth of unique activities and a state-of-the-art spa. The extraordinary characters of the castle passionately care about each and every guest experience. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide 2021 and retained in 2024. What are we looking for in an Evening Turndown Attendant? Previous experience in a similar role in a 5 star property is desirable Be enthusiastic and flexible (need to work 5 days over 7 day period, inclusive of some weekends and holidays) Have strong communication skills Be organised and pay careful attention to detail Have a friendly & polite personality Be an excellent team player and enthusiastic in delivering excellent customer service Be legally eligible to work in Ireland What's in it for you? Professional, award winning training and development opportunities Discounted accommodation rates with Red Carnation Hotel Collection Annual Staff Appreciation Party and other Employee Recognition Events Discounted rates with many local businesses and third party service providers (including Estate Activities) Heavily subsidised accommodation (subject to availability) Free meals on duty Complimentary dry cleaning of business attire Recommend friend and family bonus scheme Two paid volunteering days each year Holiday allowance increasing with length of service up to 25 days Hotel based recognition incentives Free access to Employee Assistance Programme Join us in this incredible new opportunity! We are an equal opportunities employer. The successful candidate must also be legally eligible to work in Ireland