Night Porter

Job Title : Banqueting Porter Reporting to : Manager on Duty / General Manager Key Responsibilities : To ensure all conference delegate requirements are provided efficiently including equipment and food and beverage refreshment breaks. To ensure that all meeting rooms are set up for the next meeting or event correctly as per the function sheet as soon as it has been approved by conference and events. To ensure that all meeting and function rooms are cleared as soon as possible after an event or meeting is finished and that all food and beverage is removed from all conference areas prior to the end of conference shift. To ensure that all areas in the conference and banqueting department are tidied and cleaned to the required standards. To ensure that all rooms are cleaned and vacuumed throughout the day. To ensure effective communication with other departments in the Hotel. To carry out duties to assist other departments including and not exclusive to the following : To carry out the room service when required. To assist with the guest luggage when required. To assist guests with any queries or maintenance issues they may have. To report any maintenance problems to the relevant department. To ensure that the Porters store is always maintained in a clean and orderly fashion and is fully stocked. To participate in training provided by the company. To assist with any reasonable duties as directed by a supervisor or manager. To establish and promote excellent relations with guests ensuring their expectations are always met. To promote a sense of team spirit within the Conference department and with all other departments. To ensure all aspects of conferencing and standards of presentation and service are maintained. To be flexible regarding working hours to handle any unexpected requirements. To wear the correct, clean uniform always, including footwear and name badge and adhere to the dress and appearance standards as set out by the hotel. To adhere to the health and safety regulations as set out by the hotel. To be fully aware of, and adhere to, the fire evacuation procedures. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login / Register.