Cafe Team Lead

Avoca operates in 13 locations across the country.

After all this time, the ethos of Avoca remains the same.

We cherish our time-honoured traditions, which have been lovingly passed down through several generations.

Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future.

We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.

We are looking for a Full Time Cafe Team Lead include opening and / or closing duties of the Avoca Sugartree cafe and / or, store assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.

Experience required.

5 days over 7.

The Sugartree Team Lead's responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities.

The ideal candidate should have experience within the hospitality or food industry and have a proven track record of seeking responsibility.

Responsibilities

Opening and / or Closing of your Department as outlined by your manager

Cash Handling

Cash Reconciliation

Customer Service queries including dealing with complaints

Ordering processes for the store

Provide general support to the management team

Ad hoc duties as required

Requirements

Proven track record of seeking responsibility

Excellent customer service skills

Attention to detail and problem solving skills

Reliable and flexible in their approach to work

Previous experience in a similar role an advantage

Experience in a busy cafe or restaurant environment

Skills

Food Product Knowledge

Customer Service

Teamwork

Benefits

Pension Scheme

Professional Development

Employee Assistance Programme

Employee Share Purchase Plan

Employee Referral Bonus

Family Friendly Policies

Life Assurance Benefit

Cycle To Work Scheme

Health & Wellness Programmes

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