Cargo Department
Are you interested in growing your career with Ireland’s only 4 star airline? We are looking for a (Fixed Term) Cargo Agent to join our growing Cargo Department. We’re the department that manages all cargo for all IAG airlines in Ireland – Aer Lingus, British Airways, Iberia and Vueling. Based in Dublin Airport you will have responsibility for handling the wide variety of life saving medical products, pharmaceuticals and other valuable cargo that simply must make that flight on time. You will be trained in a career with great opportunities to grow as part of the wider global IAG Cargo operations.
In addition to a comprehensive benefits package, we offer you the opportunity to grow your career with one of Ireland’s most iconic brands. Take a look below!
Your role :
- A variety of shifts over a 24 / 7 timeframe
- Maintaining quality customer service by following organisational standards
- Projecting a professional, courteous and friendly image to the customer, both internal and external and
responding to queries in a timely and effective manner
Contributing to team effort by accomplishing related tasksProviding customer feedback to Line ManagementFlight pack documentation preparation & data captureEnsuring that all office administration tasks are handled in a timely and accurate mannerCompleting Health and Safety, Security and operational training as requiredEnsuring proper Health and Safety, Security and operational practices and procedures are adhered toYour qualifications & key criteria :
Some experience in a customer and or clerical environmentComfortable working with IT Applications including Microsoft Office, basic keyboard skills with a strong attention to detailStrong communication skills both written and verbal with a proven ability to present facts clearly and objectivelyA high level of energy, flexibility and enthusiasm combined with the ability to learn new skills quicklyProven ability to deliver excellent customer serviceProven ability to work on own initiative while contributing effectively as part of a teamStrong interpersonal skills with the ability to build and maintain positive working relationshipsFluent in English, both written and spokenEligible to live and work in the EUHold a current valid driving licence or passportProvide 2 verifiable referencesAble to pass a strict airport security vetting procedure which includes a 5 year background checkor be in possession of a current airside pass for Dublin AirportIf you are a non-Irish Citizen, you will need to be in possession of a current police disclosure certificate from your home country. If you have lived outside the Republic of Ireland for more than 6 months you will also be required to hold a current police disclosure certificate from that country / countriesWhat we offer :
Competitive salaryGenerous paid annual leaveHeavily discounted staff travel privileges with Aer Lingus and some select partner airlinesPrime location in Dublin AirportEmployer pension contribution to a Defined Contribution Pension SchemeLife assurance coverIncome protection coverPaid sick leaveEmployee assistance programCycle-to-Work scheme and Tax Saver SchemeSubsidised dry cleaners and various airport discountsLearning & Development support through a catalogue of coursesOpportunity to work in a team environment and to grow your career in Ireland’s only 4 star airlineJob Types : Full-time, Fixed term
