This job offer is not available in your country.

Aftersales Service Advisor

Bolands WaterfordWaterford, County Waterford, IE

30+ days ago

Job type

Quick Apply

Job description

Aftersales Service Advisor - Bolands Waterford City

Description :

Bolands Waterford City is seeking a dedicated and customer-focused Aftersales Service Advisor to join our team. We represent some of the world's leading brands, including BMW, Mini, Citroen and Hyundai. This vital role is dedicated to ensuring an exceptional customer experience by managing all service-related inquiries and processes efficiently and professionally.

Why Join Us?

Career Progression : Opportunities for growth and advancement within the company.
Staff Wellbeing Program : Comprehensive support for your overall wellbeing.
Company Pension : Secure your future with our company pension scheme.

Key Responsibilities :

Customer Interaction :

Manage all service-related telephone and walk-in inquiries promptly and courteously.

Clearly communicate with customers regarding the work to be performed on their vehicles, ensuring complete understanding and satisfaction.

Service Coordination :

Review vehicle and customer history to identify potential additional work requirements, such as recalls or items noted in previous services.

Handle the handover and administration of Customer Service Vehicles, ensuring all necessary Vehicle Health Checks are conducted.

Administration and Documentation :

Accurately invoice completed work.

Ensure the completion of warranty obligations in line with company standards.

Maintain all relevant systems, ensuring the accuracy of data at all times.

Customer Satisfaction :

Liaise with the department manager to address and resolve any customer complaints, following up in accordance with dealership procedures.

Engage with customers post-service to ensure satisfaction and encourage feedback for continuous improvement.

General Duties :

Perform any other appropriate activities as specified by the Service Manager.

Continuously seek opportunities to improve the service department's efficiency and customer satisfaction.

Ideal Candidate :

Proven experience in a similar customer-facing role within the automotive industry.

Excellent communication and interpersonal skills.

Strong organizational skills with the ability to manage multiple tasks simultaneously.

Proficiency in using relevant computer systems and software.

A proactive and positive approach to problem-solving and customer service.

Ability to work effectively both independently and as part of a team.

Join us at Bolands Waterford City and be a part of a dynamic team committed to providing outstanding service and support to our valued customers. If you are passionate about the automotive industry and excel in delivering excellent customer service, we would love to hear from you.

Create a job alert for this search

Service Advisor • Waterford, County Waterford, IE

Related jobs

Promoted

Team leader

Rehab GroupTipperary, Munster, Republic of Ireland

The Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the li...Show moreLast updated: 14 days ago

Promoted

Assistant GM

Noel Recruitment GroupTipperary, Munster, Republic of Ireland

The Noel Group is proud to partner with a leading accommodation services provider to recruit an Assistant General Manager for their busy family-only accommodation centre in Roscrea, which houses up...Show moreLast updated: 13 days ago

Promoted

Senior Accounts Administrator

Cregg RecruitmentTipperary, Munster, Republic of Ireland

CREGG is delighted to be recruiting a Senior Accounts Administrator to join a Home & Hardware store in Thurles, Co.This is a permanent position which will require the candidate to be based onsite.A...Show moreLast updated: 12 days ago

Promoted

Sales Executive - Laharts Skoda

WhatJobsTipperary, Ireland

Laharts are seeking to recruit a Experienced Sales Executive to join our Skoda team in Clonmel, Tipperary.The ideal candidate will be an experienced Sales Executive with a proven track record of se...Show moreLast updated: 6 days ago

Promoted

Sales Advisor Thurles

FBD HoldingsTipperary, Munster, Republic of Ireland

Company description : FBD Holdings PLC Job description : Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business.The role will invol...Show moreLast updated: 11 days ago

Promoted

Logistics, Procurement & Facilities Manager

Optimize RecruitmentKilkenny, Leinster, Republic of Ireland

Logistics, Procurement & Facilities Manager - Kilkenny An excellent opportunity has arisen for an Logistics, Procurement & Facilities Manager to join a dynamic and innovative utilities service comp...Show moreLast updated: 21 days ago

Promoted

Store Manager

Connections GroupTipperary, Munster, Republic of Ireland

Tipperary Salary : €38,000 - €40,000 The Role We are currently recruiting a Store Manager to lead a high-performing team in a successful sports retail store in Clonmel. This is an excellent opportuni...Show moreLast updated: 30+ days ago

Promoted

Braeburn Cafe Team member

WhatJobsTipperary, Ireland

Braeburn Cafe Team Member - Applegreen Birdhill Are you as passionate about coffee as we are? Would you like to a part of an exciting new coffee concept? Calling all coffee enthusiasts, we would lo...Show moreLast updated: 1 day ago

Promoted

Field Service Engineer

CareerWise RecruitmentKilkenny, Leinster, Republic of Ireland

We are currently hiring a Field Service Engineer on behalf of our client, a well-established Irish-owned distributor of technical equipment in the Kilkenny region. This company provides essential su...Show moreLast updated: 30+ days ago

Promoted

Assistant Manager

Connections GroupTipperary, Munster, Republic of Ireland

Tipperary Salary : €32,000 - €34,000 The Role An exciting opportunity has arisen for an Assistant Store Manager to join a well-established sports retail brand in Clonmel. This position offers the cha...Show moreLast updated: 30+ days ago

Promoted

Research and Development Manager

Morgan McKinleyTipperary, Munster, Republic of Ireland

The R&D Manager is responsible for leading research and development activities and collaborating with cross-functional teams to drive innovation. The role ensures alignment with company goals, focus...Show moreLast updated: 27 days ago

Promoted

Site Manager

Design Build SearchTipperary, Munster, Republic of Ireland

Our client, an established and forward-thinking construction firm is seeking an experiencedSite Manager for an upcoming project based in Clonmel. This role presents an excellent opportunity to becom...Show moreLast updated: 30+ days ago

Promoted

Account Manager

EurocarpartsTipperary, Munster, Republic of Ireland

Account Manager Field Based Covering Tullamore and Nenagh Job Overview Building relationships with our customers - looking after their account, supporting their business to grow.Offering solutions ...Show moreLast updated: 3 days ago

Promoted

Employer Based Training Instructor

Rehab GroupTipperary, Munster, Republic of Ireland

We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,0...Show moreLast updated: 11 days ago

Promoted

Sales Advisor

EurocarpartsKilkenny, Leinster, Republic of Ireland

Sales Advisor in Kilkenny Job Overview Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliv...Show moreLast updated: 19 days ago

Promoted

Senior Day Service Manager

AvistaTipperary, Munster, Republic of Ireland

Avista is a progressive organisation, providing a wide range of services including Day, Residential and Respite supports to both Children and Adults in various locations across 3 Regions.The organi...Show moreLast updated: 3 days ago

Promoted

Sales Support Administrator

FRS RecruitmentKilkenny, Leinster, Republic of Ireland

On behalf of our client, a well-established and reputable business in the construction sector, we are currently recruiting for a Sales Administrator to join their team in Kilkenny.This is an excell...Show moreLast updated: 30+ days ago

Aftersales Advisor / Administrator – Join the BYD Aftersales Team!

Auto BolandWaterford, County Waterford, IE

Quick Apply

Aftersales Advisor / Administrator - Join the BYD Aftersales Team!.Are you passionate about delivering exceptional customer service and interested in being part of the future of mobility? BYD, one ...Show moreLast updated: 5 days ago