Client Care Coordinator - South Dublin

Client Care Coordinator

Location :  Dun Laoghaire

Job Type :  Full-time, Permanent

Salary :  €35,000-€40,000 (depending on experience)

Join a Team That Truly Makes a Difference

At Heritage Homecare, we believe that excellent care starts with a strong, professional team behind the scenes.

Are you highly organised, a strong communicator, and looking to make a meaningful impact? We're recruiting a  Client Care Coordinator  to join our busy scheduling team in Dunlaoghaire. This is a great opportunity to contribute to a growing company committed to providing high-quality homecare to older adults across South Dublin.

About Us

Established in 2014, Heritage Homecare is a Nurse managed Homecare Company providing services to the Elderly in South Dublin. We are a trusted  HSE approved provider  with a growing private client base and established offices in both Dun Laoghaire and Sandyford.

As part of the  Virtue Integrated Care Group , we offer a stable, supportive, and values-driven work environment where our people are our priority.

What You'll Be Doing

As a  Client Care Coordinator , you will be responsible for scheduling carer visits and ensuring that client care plans are delivered smoothly and efficiently. Working as part of the scheduling team, you'll match carers to clients, manage daily rotas, handle last-minute changes, and provide administrative support to keep everything running on track.

Key responsibilities include :

• Coordinating daily and weekly rotas for carers in the community
• Matching carers with clients based on suitability, location, and availability
• Managing changes to schedules due to sick leave, holidays, or emergencies
• Building strong working relationships with carers to support consistent rosters
• Using specialist rostering software to plan resources effectively
• Communicating with clients and families to manage expectations and resolve queries
• Monitoring carer visits using the Carer App and updating as needed
• Working with Care and Quality Managers to align client and carer needs
• Participating in team meetings and contributing to wider office operations
• Occasionally participating in the back-up on-call rota after training

Why Join Heritage?

Skills and Experience

We're looking for someone who is highly organised, calm under pressure, and genuinely enjoys supporting others. You'll thrive in a fast-paced, service-focused environment and enjoy working as part of a collaborative team.

Essential :

Desirable :

INDDUN