Software Development Manager

Overview

Reporting to the Head of IT, the Application Manager's primary role is to manage, mentor, and develop a multi-disciplined IT development and QA team.

Qualifications

3+ years' experience in a Software Development Manager / Team Lead role with a strong background in software development and an understanding of QA (desirable).

Knowledge of Linux and the Windows Operating System.

Experience in establishing and managing multi-disciplined teams.

Proven track record of successfully delivering software solutions using a range of software and database technologies.

Excellent communication skills to bridge the gap between technology and business functions.

Strong leadership skills to influence key decisions and maximize team performance.

Experience in dealing with internal and external stakeholders, with a strong customer orientation.

Responsibilities

Lead a driven development & QA team that builds, tests, and maintains key software solutions for the core business function.

Ensure all IT applications are effectively functioning to meet business needs and demands.

Manage on-site and off-site development teams.

Oversee and coordinate the people, resources, and processes required to deliver new software and upgrade and maintain existing products.

Provide input into software development life-cycle, improvement, and standardization strategies.

Conduct regular check-ins and one-on-ones and think critically and creatively about long-term career development in line with our development frameworks and company strategy.

Work closely with DBA and Infrastructure Manager to ensure all applications have regular health checks and conduct systematic system audits.

Own all IT system deployments.

Manage all P1 IT incidents.

Ensure high standards of practice are carried out by the Development and QA team.

Manage and mentor the team through regular performance meetings, KPIs, constructive feedback, training, and appraisals.

Identify and encourage areas for growth and improvement within the team.

Identify and act on opportunities to improve and update software and systems.

Develop and implement IT policy and best practice guides for the organization.

Design training programs and workshops for staff.

Provide reporting to the Head of IT as required.

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