We are seeking a confident and service-driven Duty Manager for a luxury hotel in Co. Sligo . This role involves overseeing daily hotel operations, ensuring guest satisfaction, and supporting various departments during shifts.
Key Responsibilities :
- Manage hotel operations in the absence of senior management
- Ensure smooth coordination between front office, housekeeping, F&B, and other departments
- Handle guest concerns, special requests, and feedback professionally
- Enforce health & safety and fire safety policies
- Complete end-of-shift reports and handovers accurately
- Lead by example in delivering excellent customer service
Requirements :
Minimum 2 years’ experience in a supervisory or management role within a 4/ 5hotelStrong leadership, communication, and problem-solving skillsAbility to work flexible hours, including evenings, weekends, and public holidaysSolid understanding of hotel operations and guest service standardsProficiency in hotel management systems (PMS) is an advantageEmployment Details :
Job Type : Full-Time, PermanentLocation : Co. SligoSalary : Competitive, depending on experienceBenefits :
Staff meals during dutyExposure to all areas of hotel operationsCareer progression opportunities within a respected luxury brand