Customer Service Executive

Overview

We are recruiting on behalf of our client, a well-established business located in Cookstown Industrial Estate, for a professional and customer-focused

Customer Service Representative

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing client queries, and delivering exceptional service.

Job title, location, employment type, salary and hours :

Customer Service Representative

at Cookstown Industrial Estate, Tallaght.

Employment Type :

Full-Time, Permanent.

Salary : Negotiable (DOE).

Hours : Monday – Friday.

Key Responsibilities

Handle inbound calls, emails, and queries from customers in a professional manner.

Provide accurate information regarding products, services, and orders.

Log, track, and resolve customer issues efficiently.

Liaise with internal departments to ensure smooth order processing and problem resolution.

Maintain customer records and update databases as required.

Support the wider team with administrative and service-related tasks.

Requirements

Previous experience in a customer service, call centre, or office-based support role.

Excellent communication skills, both verbal and written.

Strong IT skills (Microsoft Office and CRM systems desirable).

Ability to multitask and manage time effectively.

Positive, professional, and client-focused approach.

What's on Offer

Full-time permanent role with a growing company.

Competitive and negotiable salary.

Monday to Friday working hours – no late nights or weekends.

Supportive and friendly working environment.

Career development opportunities.

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