Post 2136 - Donor Attendant (Mobile 1)

Post 2136 - Donor Attendant (Mobile 1) Dublin(NBC) Post 2136 Donor Attendant Collections Department Full Time Permanent Mobile 1 The IBTS is currently recruiting a full-time, permanent Donor Attendant based in the Collections Department, Mobile 1. The Irish Blood Transfusion Service (IBTS) operates nurse-led collection clinics, managed by a Clinical Nurse Manager (CNM). The role of the Donor Attendant (DA) on the Dublin Mobile Team is to participate as part of the collection team to support the IBTS strategic priorities with regard to achieving operational excellence, improving customer (donor) experience and supporting better healthcare, ensuring compliance with current legislative requirements. The DA will provide care to donors before, during and after the donation process, under the direction of the Clinical Nurse Manager (CNM) / Registered Nurse (RN). The DA is expected to participate in all aspects of the IBTS multi-disciplinary, cross functional approach to service delivery and to work within the IBTS Quality System and Code of Conduct at all times. The Mobile 1 (M1) team covers the greater Dublin area and the North-West of Ireland. Stay-away clinics are schedule throughout the year to cover North-West of Ireland. Essential Criteria : Qualification - Leaving Certificate / FETAC Level 5 (minimum) Proven computer skills (through training course or relevant experience) Excellent written communication skills, including excellent attention to detail (fluent in English language) Previous experience of working in a customer orientated service / business Desirable Criteria : Full Driving License The salary scale attached to the post is the Donor Attendant scale €34,429 to €54,067 (incl. LSI) pro rata per annum. Entry point onto the salary scale is dependent upon relevant experience. The closing date for receipt of applications is 23 : 45 hrs (Irish Time) on Monday 29th September 2025. Intending applicant should note that reviewing / short listing of applicants will be in accordance with the recruitment and selection criteria stated above. Satisfactory evidence of being able to fulfil the essential criteria of the job as stated above is essential and must be clearly demonstrated in the application. If the essential criterion has not been clearly demonstrated in the application the applicant will not be called for interview. Applications from existing (permanent and temporary) IBTS staff working temporary contracts will be considered in the context of overall workforce requirements of the Organisation. We thank you for your interest in a career with the IBTS, however, if you have not heard from us within three weeks of the closing date, unfortunately you have not been successful at this time. We do hope, however, that this will not discourage you from applying for future opportunities with the IBTS. IBTS reserve the right to close the application process early if there has been a sufficient level of qualified applications received before the closing date. Citizen Requirements Eligible candidates must be : a) A citizen of the European Economic Area (EEA) EU, Iceland, Liechtenstein and Norway b) A citizen of United Kingdom (UK) c) A citizen of Switzerland in regards to the agreement between the EU and Switzerland on the movement of people d) A non-EEA citizen who has a stamp 4 visa e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa or f) A non-EEA citizen who is a parent of a dependant child who is a citizen of and resident in an EEA member state if the UK or Switzerland and has a stamp 4 visa. To qualify candidates must meet one of the citizenship criteria above and produce formal supporting evidence of same, by the date of any job offer. The IBTS is an equal opportunities employer. We have a great range of benefits that go beyond salary and offer flexibility to suit you : Competitive holiday allowance Public Sector pension scheme We support and encourage a very strong work / life balance ethic and provide a generous annual leave allowance in addition to a range of attractive policies. Ourpublic service salary scalesare competitive, transparent and incremental Access to a range of learning and development resources and programmes, investing and encouraging lifelong learning for all our staff. . We strongly support a culture of continuous learning and provide staff with a range of formal and informal learning opportunities. Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week. The service includes confidential telephone and face-to-face counselling, parent and career coaching and an online wellbeing portal.