Customer Service Administrator

Are you an organised and customer-focused professional with strong administration and communication skills? We are seeking a Customer Service Administrator to support sales, order processing, and accounts functions within a well-established food manufacturing business. This is a full-time, permanent role based in Annacotty Business Park, Co. Limerick. Organisation The organisation is a leading supplier within the food production sector, providing high-quality ingredients and solutions to its customers. With a strong reputation for reliability, service, and excellence, they pride themselves on maintaining efficient operations and excellent client relationships. To support ongoing business needs, they are now looking for a motivated Customer Service Administrator to join their team. Responsibilities The Customer Service Administrator will provide day-to-day support to customers, production, and accounts, ensuring smooth order processing and administration. Key responsibilities include :

• Processing customer orders and checking stock availability;
• Reviewing sales orders on the computer system to ensure accuracy and timely processing;
• Managing customer emails;
• Generating daily sales invoices and posting them to accounts;
• Managing accounts payable by posting supplier invoices and matching to purchase orders;
• Handling accounts receivable, including posting cash payments and generating GRNs / invoices;
• Supporting ISO 14001 administration and documentation processes;
• Answering incoming calls and providing professional customer service;
• Assisting with general office administration, scanning, filing, and reporting. Benefits
• Competitive salary of €31,000 per annum (DOE);
• Full-time, permanent role (Monday to Friday, 8 : 30 am - 5 : 00 pm, finishing at 4 : 00 pm on Fridays);
• Christmas bonus vouchers;
• Pension scheme (employer contributes 5% and employee contributes 3-5%);
• Life cover provided;
• Comprehensive training provided;
• Supportive team environment with opportunities to learn and develop. Criteria
• Previous experience in office administration, accounts support, or customer service;
• Strong IT skills with proficiency in Microsoft Office;
• Excellent organisational skills, accuracy, and attention to detail;
• Good communication and interpersonal skills, with the ability to liaise across teams;
• Proactive, adaptable, and able to work on own initiative with minimal supervision. Interested in this opportunity and meet the criteria? Please contact Kimberly de Ruiter on or send your CV directly to . For further details or other questions regarding this role or other opportunities, please feel free to get in touch. Skills : Customer Service Administration Administrator Limerick