The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We are currently looking to hire a Night Porter to join our existing Front Office team.
Main Responsibilities include :
- To assist with efficient check in / out of guests
- To run hotel night audits as required
- To ensure start / end of shift reports are completed
- To ensure that a lobby presence is maintained at all times
- To assist guests with any requests they might have
- To ensure building is fully secure
- To carry out fire walks in accordance with night operation and guest safety in mind
- To control the switchboard
- To ensure that all night porter duties are carried out efficiently
- Carry out wake up calls when required
- Organise taxi's / drive hotel vehicle for transporting guests
- To carry out any other reasonable tasks as requested by management
Requirements :
Must have previous experience within the hotel environmentMust be fluent in both written and spoken EnglishMust be flexible regarding working hours & Eligible to work night shiftsFull clean driving license is requiredStrong IT skillsThe Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
Think about the guestBe RespectfulWork as oneBe the BestOwn it and deliver itWhy work for The Heritage, part of FBD Hotels :
Discounted rates in other FBD propertiesHealth Club membershipLearning and development opportunities.Employee Assistance Programme.Strong team focus and team atmosphere.Meals and uniform are provided.Free parking onsiteIf you believe that you have the experience that we have outlined above, please send your CV for consideration for this role