Deli Manager

MACE Old Leighlin, Oldleighlin, Co.

Carlow, R93KX97 seek a Deli Manager to work in their store.

Prior experience required

CUSTOMER CARE

To serve customers in a friendly and efficient manner providing an exceptional standard of customer care

Ensure products are served to customers in line with Food Hygiene Requirements

Maintain knowledge of current in delisales and promotions

Assist customers with queries regarding deli products

FOOD MANAGEMENT

Ensure effective & compliant HACCP control systems are in place

Ensure policies and procedures pertaining to fresh food are implemented and managed

Ensure area operates within relevant legislation in terms of HACCP

Ensure regular cleaning of deli area and equipment

Ensure relevant protective clothing is provided and worn

Ensure critical control points are identified and monitored

Ensure systems in place for temperature checking and food hygiene

Ensure corrective action put in place for critical control points

Ensure the appropriate waste management records are maintained

Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately

Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock

Ensure effective food management and waste systems are implemented, managed and updated appropriately

Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

FINANCE

Managing budgets for the delicatessen area

Ensure overheads are controlled and minimised where appropriate

Ensure delicatessen sales are maximised

Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

Ensure delicatessen runs efficiently and smoothly

Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock

Plan for market changes and demands as they arise

Ensure delicatessen promotions are managed appropriately

Ensure consistent high levels of customer service are provided at all times

Ensure all customer complaints are dealt with in the appropriate manner

Take necessary action in deli improvements following customer complaints

Ensure food preparation meets the required customer and hygiene standards

Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines

Ensure overall customer service levels within the area are maintained at the required standard

Excellent interpersonal and communication skills

Excellent communication skills

Numerical abilities

The ability to work as part of a team

The ability to use initiative

Sound judgement with the ability to make decisions

Self-motivated

Good attention to detail

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