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Providing a professional freight forwarding service to our customers, delivering solutions and executing customer orders in accordance with their requirements and / or procedures based on PSA BDP Ethics.
Responsibilities
- To provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clients
- Effectively manage Ocean Export LCL and FCL shipments from start to finish
- Punctual and flawless order handling and documentation
- Follow SOP's and update accordingly
- Submitting VGM through CNS & Destin8
- Prepare and complete full export documentation and sending prealerts within set KPIs
- Submitting AMS / ACI / ISF for relevant shipments
- Sending EDI bookings and SI to carriers
- FCL and LCL Quotations upon request
- Manage multiple shipments simultaneously while ensuring accuracy and adherence to deadlines
- Operational troubleshooting
- Non-conformance reporting in accordance with the KPI's.
- Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies
- Meeting financial end of month deadlines both accruals and sales invoices Exemption Type Exempt (Salaried) Job Requirements
Job Description
Scope
Providing a professional freight forwarding service to our customers, delivering solutions and executing customer orders in accordance with their requirements and / or procedures based on PSA BDP Ethics.
Responsibilities
To provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong relationships with clientsEffectively manage Ocean Export LCL and FCL shipments from start to finishPunctual and flawless order handling and documentationFollow SOP's and update accordinglySubmitting VGM through CNS & Destin8Prepare and complete full export documentation and sending prealerts within set KPIsSubmitting AMS / ACI / ISF for relevant shipmentsSending EDI bookings and SI to carriersFCL and LCL Quotations upon requestManage multiple shipments simultaneously while ensuring accuracy and adherence to deadlinesOperational troubleshootingNon-conformance reporting in accordance with the KPI's.Ensure compliance with international shipping regulations, customs requirements, and trade compliance policiesMeeting financial end of month deadlines both accruals and sales invoices Exemption Type Exempt (Salaried) Job RequirementsQualifications / Experience
3 years of detailed experience of logistics and forwarding operations / regulations and documentation.To include customs procedures, the handling of dangerous goods and extensive knowledge of both LCL and FCL.
Preferable a professional degree by a licensed educational institution.Required skills
Attention to detailStrong organisational skillsGood communication skillsAbility to prioritiseAccurate data entry#J-18808-Ljbffr